Terms & Conditions

Clear standards for using Sapix

These terms define how our platform should be used, what responsibilities customers retain, and how service changes are communicated over time.

Animated Terms

The main expectations every customer should understand

Authorized and lawful use

Account and workflow responsibility

Service updates and operational changes

Customers are expected to use the platform lawfully, with proper authorization, and in ways that do not disrupt services, violate rights, or create avoidable risk.

01 · Platform Use

Use the platform only for legitimate business workflows.

Sapix may be used only in lawful, approved, and commercially responsible ways. Customers must avoid abusive automation, unauthorized access attempts, unlawful content submission, or actions that interfere with platform stability.

Use only approved data and workflow inputs
Avoid disruptive or unauthorized system behavior
Respect regulatory and third-party obligations

02 · Customer Ownership

Accounts, outputs, and configurations remain your responsibility.

Customers are responsible for user access, workflow design choices, platform configuration, and the business outcomes connected to how the service is deployed inside their organization.

Manage internal access with appropriate controls
Review workflow outputs before operational use
Align deployment with internal governance requirements

03 · Service Evolution

We may improve the service over time while keeping customers informed.

Features, product capabilities, and operational controls may evolve as the platform improves. When changes materially affect service usage, data handling, or commercial expectations, they should be communicated through standard channels.

Platform maintenance and upgrades may occur periodically
Material operational changes should be communicated clearly
Product improvements are part of ongoing service development

Acceptable Use

Use the service in ways that are lawful and controlled

Customers must avoid any action that disrupts service availability, violates the rights of others, or attempts to bypass platform controls.

This includes misuse of automation, unauthorized access attempts, unlawful content handling, or operation outside approved business workflows.

Customer Responsibility

Internal governance still matters

Organizations remain responsible for who can access the platform, how workflows are configured, and how outputs are reviewed before real operational use.

Teams should align deployment decisions with internal approvals, legal requirements, and business policies relevant to their environment.

Need Clarification?

Need legal or procurement review support?

Reach out if your team needs help reviewing platform terms before onboarding or enterprise deployment.